Student Tuition Refunds

To obtain a tuition refund, students must complete an official withdrawal form. The forms are available in the Student Services office located in the Information Commons West or online. Students must submit the completed form to Student Services by the appropriate published deadlines to be eligible for any refund. A withdrawal form is not considered official until it has been received and processed in Student Services. The following list provides additional information regarding refunds:

Tuition Refund Information

Tuition and course-specific fees are refunded on the following schedule:

Students shall have the opportunity to seek an appeal, in writing, contesting or petitioning an outstanding balance due to the college. Students will receive a response within five days of submitting an appeal. The Petition for Tuition & Fee Appeal form is available at Cashier Services, 2nd floor, Information Commons building as well as online at the link below. Once an appeal has been submitted, the Tuition & Fee Appeal Committee will review the appeal situation and the documentation provided. Any individual who fails to appeal, in writing, within the thirty-day timeframe, by default waives all rights to appeal.

The student must complete and submit a Petition for Tuition & Fee Appeal form and all pertinent written documentation to the college Cashier Services within 30 days following the end of the term. In cases of incapacitation, exceptions may be made on a case-by-case basis.

Students receiving any type of financial aid, including loans, grants, and scholarships, should be aware that their account will be reviewed to determine how much financial aid they have earned. Ozarks Technical Community College will not adjust any tuition charges if aid is earned. Rules and regulations governing Federal Financial Aid programs cannot be waived through a tuition appeal or under any other circumstances.

– Failure to attend class, incomplete course withdrawal, or administrative withdrawal action does not constitute grounds for appeal.

– Financial hardship does not constitute grounds for appeal.

– If your request is based on a current or past incarceration, you cannot appeal your balance unless you can prove you were wrongly accused.

– You have an academic complaint, these complaints need to be handled with the appropriate College department or Vice Chancellor.

– If you have an OTC employee/customer service complaint please address them with the appropriate department supervisor.

– Inadequate student technology devices including, software and hardware issues, do not constitute grounds for an appeal.

  • Each written appeal must be dated and include the student’s name, ID number, signature, statement describing specifically what is being requested and for what term, statement of any extenuating circumstances and why the request should be honored.
  • Failure to attend class or incomplete course withdrawal does not constitute grounds for appeal.
  • Failure to complete registration transaction with Access OTC will not be grounds for appeal. Students are ultimately responsible to verify that registration transactions are completed.
  • Exceptions must meet one or more of the following criteria to be considered and approved:
    1. Written documentation of an illness, accident, injury, or situation which could not be influenced, planned for, or prevented by the student and which subsequently caused a change in the class schedule, thus changing the assessment. This provision specifically excludes conditions or chronic illnesses that remain static and are known to the student at the time of registration. (This applies for student or immediate family only. Immediate family includes spouse, children, parent, step-parent, grandparent, and step-grandparent.)
    2. Written documentation of substantiated circumstances involving deadlines where a student has in good faith relied on information provided by a named College official, or the official’s interpretations of the text of a College document or publication, and was consequently misled or mistaken about its terms. Please note printed/published material, such as registration forms, guide sheets, class schedule information, web directions, and the catalog take precedence over verbal information.
  • Decisions will only address whether an adjustment of fees will be made. Grade assignments and other academic issues are not within the scope of these procedures and should be addressed to the appropriate Vice Chancellor.
  • Notification of a decision will be made in writing and will be mailed within 45 business days of the appeal being submitted.
  • The decision of the committee may be appealed, in writing, to the College Director of Student Financial Services.
  • Any individual who fails to appeal, in writing, within the thirty-day timeframe, by default waives all rights to appeal.