These resources are subject to change, we aren’t promoting one company over another, and please note expiration dates. Buyer beware.

Comcast Internet Essentials

As our country continues to manage the COVID-19 emergency, Comcast is taking immediate steps to make it easier to connect low-income families to home Internet:

New Internet Essentials customers will receive two free months of Internet service if you apply and are approved by December 31, 2020. After promotion, regular rates apply.
For all new and existing Internet Essentials customers, the speed of the program’s Internet service has increased to 25 Mbps downstream and 3 Mbps upstream.
Households with outstanding debt owed to Comcast may be eligible for Internet Essentials. We are waiving this qualification if you apply and are approved by 12/31/20. After 12/31/20, standard eligibility rules apply.

Sources: https://www.internetessentials.com/covid19

Charter Spectrum Broadband

The free offer (free Spectrum Internet with starting speeds of 100 Mbps (or 200 Mbps where available) in-home Wi-Fi for 60 days and free self-installation kit) ended June 30.

Sources: https://corporate.charter.com/newsroom/covid-19-update-charter-continues-to-keep-customers-connected

Springfield-Greene County Library District

Hot Spots:

Can’t get internet service at home? Need to stay connected on your next road trip? Check out a Wi-Fi Hot Spot at the Library! Library cardholders can request a Hot Spot to be delivered to any branch or Mobile Library through the Library’s online catalog.

Connect up to 8 devices to one hot spot.
Unlimited data and bandwidth.
Available for check out to library cardholders in good standing.
Check out period is three weeks.
Hot spots may be renewed if there are no holds.
Late fee is $.10/day; service will be disabled 24 hours after the due date.
Replacement fee is $250.
Around 90 Hot Spots are available for checkout; usually 100+ patrons in line.

Wi-Fi:

Wireless internet access is available free of charge at all Library branches. If you have a Wi-Fi enabled device, bring it to the Library for use anywhere in our comfortable, quiet surroundings and enjoy the convenience of having our expert staff and other research materials a step away. There’s no port to connect to, no fee and no wait for a Library computer station to come available. Due to COVID-19, Wi-Fi services have been extended at all locations (except Ash Grove) to 24 hours, even if the library branch is closed.

Chromebooks:

Chromebooks are fast, lightweight computers that run apps instead of traditional software. Sign in as a guest to use the internet or sign in with your Google account to create and share documents, edit photos, listen to music and much more using Chrome apps. All of your work and settings are stored in the cloud. Once you log out, none of your personal data can be accessed by other users.

Google Chromebooks are available for in-library checkout at:

Library Center
Republic Branch Library
Schweitzer Brentwood Branch Library

Checkout Guidelines

2-hour in-library checkout, one checkout per person, per day, to anyone who has a current library card in good standing.
Use it anywhere in the Library.
Patrons must be 18 or older to check out a Chromebook, and provide a valid, government-issued photo ID.
$10 per hour overdue fee, with a $400 maximum overdue fee.
A fee of $400 will be charged for Chromebooks that are lost, stolen or not returned.

Sources: https://thelibrary.org/hotspots and https://thelibrary.org/about/chromebooks.cfm

AT&T

The services we provide are woven into the fabric of how we work, play and watch over our loved ones. We are committed to keeping you in touch when it matters most, because staying connected has never been more important. We’re automatically waiving home Internet data overage charges for AT&T Internet customers through September 30. That means new and existing AT&T FiberSM[1] and AT&T Internet customers[2] can use unlimited data and won’t see overage charges on their home Internet bill through September 30.

We offer internet access for qualifying limited income households at $10 a month or less through our Access from AT&T program. For a limited time, Access from AT&T customers at locations with available AT&T Internet speeds above 10 Mbps may be eligible for a speed upgrade up to 25 Mbps. We’ve also temporarily expanded eligibility to the program to households participating in the National School Lunch Program and Head Start.

Sources: https://about.att.com/pages/COVID-19.html

Verizon

Verizon extends low-income internet offer through 2020.  Verizon will continue to work with customers impacted by COVID-19 to provide the best financial options available now and moving forward.

As part of its effort to keep customers connected, Verizon will extend availability of the current $20 discount through 2020 and waive the first 60 days of router rental charges for new customers.

New Fios customers who qualify for the low-income Lifeline discount program will receive a $20 per month discount on their home internet service for as long as they remain eligible for the program, bringing the cost to as low as $19.99 per month for 200/200 Mbps internet with no data caps. New registrations will be accepted for the remainder of 2020.

Sources: https://www.verizon.com/about/news/update-verizon-serve-customers-covid-19

T-Mobile/Sprint

We understand, if you are past due you can set up a payment arrangement online, or dial 611 from your T-Mobile device to speak to your Team of Experts to find the best solution for you. If you’ve previously contacted us and obtained relief that is ending, contact us again if you need additional options.

Sources:  https://www.t-mobile.com/brand/ongoing-updates-covid-19

TechSmith

This temporary version of TechSmith Snagit ended as of June 2020.

Sources: https://support.techsmith.com/hc/en-us/articles/360042067471-Snagit-COVID-19-Editon-FAQ

Adobe

To support K12 educators and students in this challenging landscape, Adobe is pleased to offer Creative Cloud desktop applications to all students and teachers from August 24, 2020 through January 31, 2021 for our current U.S. K12 volume license customers. You can read the announcement here.

New U.S. K12 volume license Creative Cloud customers can also take advantage of this cost-saving for the duration of this offer by purchasing the K12 VIP licensing program for their school or district, which will enable them to then deploy licenses to all students and teachers through January 31, 2021.

If your institution previously had access to the at-home licenses prior to July 6, 2020, we have automatically provided you with the temporary licenses. You do not need to apply again.

For new K12 institutions, to be eligible for this access, your K12 school must be in the United States and must be a current customer with an active plan. This at-home access is temporary, and will apply to Federated ID or Enterprise ID users in your Adobe Admin Console.

Sources: https://helpx.adobe.com/enterprise/kb/covid-19-k12-schools.html