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1. What are my student account resources?

Student Account Services offers students their student account info online 24/7 via myOTC. Simply log in to myOTC and select Student Accounts. Here, students can view their registration charges and anticipated aid. Students can also access My Payment Plan to initially sign up and revisit later for updated information about their plan. Account activity and monthly statements are also available online. Students can email cashhelp@otc.edu anytime they have questions for Student Account Services.

2. How much are my semester charges?

Students can view their registration charges as well as any anticipated aid via myOTC. Simply log into myOTC and select Student Accounts. Students can also view additional details by clicking on My Payment Plan. Here, students can see details about their student account, My Payment Plan, as well as access their monthly statements. Information on the cost of tuition and fees at OTC can be found here.

3. What if I am not paying for my courses?

By registering for courses, each student accepts responsibility for all tuition and fees owed to the college. All students must sign up for My Payment Plan on the same day they register in order to complete their registration. While the student is ultimately responsible, the college will accept payment on the student’s behalf from any 3rd party payer.

4. I am expecting to receive financial aid. Will I still need to sign up for My Payment Plan?

All students must sign up for My Payment Plan on the same day they register in order to complete and secure their registration. While My Payment Plan is a monthly payment plan which initially requires you to agree to pay your full balance over the course of the plan, be aware that any anticipated aid* will be factored into your My Payment Plan agreement AFTER it is complete.

*Anticipated aid is based on a complete financial aid file.

View additional information about My Payment Plan and anticipated aid here.

5. What is my payment deadline?

All students must sign up for My Payment Plan on the same day they register for courses in order to complete their registration.

6. Will I receive a refund for the course(s) I’m considering dropping?

Dropping a course before the start of the semester will qualify a student for a 100% refund of the tuition and fees for that course. After the semester begins, students can refer to the tuition refund policy here for the tuition and fees refund schedule.

7. When will I receive my financial aid refund?

If financial aid has transmitted to your student account balance, you will be able to see the type of aid and amount received by viewing your account activity. Account activity is found online via myOTC, select Student Accounts. For additional information on the financial aid refund schedule, please visit here. Please note that not all students will receive their financial aid refund at the same time.

Anticipated aid is aid that is expected to pay on your account. Transmitted aid is aid that has actually been awarded to your account balance. Financial aid overpayments are reviewed for refund eligibility after the aid has transmitted to your account.

8. How will I receive a refund?

If the college needs to disburse a refund to you, it will be sent to your OTC SmartCard refund preference, which can be set up at www.otcsmartcard.com once you have received your OTC SmartCard. You may choose to have refunds automatically transferred to your personal bank account, or you may choose to open a new BankMobile Vibe account.

9. How will I get information from Student Account Services?

OTC student email is the primary means of communication at the college. If Student Account Services needs to contact you, we will do so securely via OTC student email. Because of this, it is important for you to check your OTC email frequently. Any questions for us can be sent to cashhelp@otc.edu from your OTC student email.

10. What is a 1098-T form and how do I access it?

OTC students may be eligible to claim an education tax credit for the calendar year. IRS Form 1098-T shows information reported to the IRS regarding your education expense during the calendar year while enrolled at OTC. The 1098-T form is made available by January 31st every year to eligible students through the Tax Information link in myOTC. For more information, please visit here.

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