Student Account Services is here to assist with questions about your student account balance. We can also help with My Payment Plan, refund preference selection and more. Student Accounts information is available online 24/7 via your myOTC. Here you can access your real-time, current account information, official statements, as well as your My Payment Plan. Student Account Services can be reached by email at firstname.lastname@example.org or by calling 417-447-4827.